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Getting started

Welcome to Customei

What Customei does, the three pieces every personalized product is built from, and where to find them.

Last updated About 2 months ago

Customei lets your customers personalize a product right on your Shopify product page: type a name, pick a color, upload a photo, and watch a live preview of exactly what they are buying. When they order, Customei turns their choices into a print-ready file for you or your print partner.

The three pieces

Every personalized product is built from three things:

  1. A design template. Your artwork, at print size. Text, photos and graphics sit on layers that can change.
  2. An option set. The questions your customer answers on the product page, such as Enter your name or Choose a color. Each option is connected to the layer it changes.
  3. A Shopify product. You attach the option set to one or more products, then publish. That puts the questions on their product pages.

A mockup (a photo of the real product with your design placed on it) is optional. It makes the live preview look like the finished item.

Where things live in the app

  • Home: your setup guide, your plan and quick links to help.
  • Design templates: your artwork.
  • Option sets: the questions, their prices and the products they are attached to.
  • Assets: the fonts, images, colors and mockups you reuse across designs.
  • Orders: personalized orders, with the customer's design and the values they chose.
  • Preferences: how Customei looks and behaves on your storefront, translations, billing and more.

Next steps