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Plans and billing

Customei plans

What each of the three plans is for. Current prices are always on the Pricing page in the app.

Last updated About 2 months ago

Customei has three plans: Maker, Studio and Atelier. They differ mainly in what you can build, and higher plans also charge a lower fee per personalized item. To see current prices and compare every feature, go to Home > View plans & pricing, or Preferences > Billing & plan.

Maker

For stores that sell simple variations of a product, such as sizes or engraving text, where one artwork layout covers it.

  • Unlimited option sets
  • Conditional show / hide rules
  • 1 design template
  • Live preview on your storefront
  • Print-ready file export
  • Live chat support

Studio

For stores running a real catalogue of personalized artwork. Everything in Maker, plus:

  • Price add-ons on any option
  • Unlimited design templates
  • All 10 generative layers, from QR codes to star maps
  • Mockup editor with surface warp
  • Every print format, CMYK and 600 DPI
  • PSD import (files up to 300 MB), custom font uploads, and your own AI provider key
  • Storefront translations (up to 3 languages)
  • More than one store on the same account
  • Priority live chat support

Atelier

For high-volume stores with production-grade output and outside integrations. Everything in Studio, plus:

  • PSD import for files up to 400 MB
  • Multi-placement prints and clip masks
  • Unlimited storefront languages
  • Order webhooks to your own systems
  • Dedicated onboarding and priority support

Which one do I need?

Start with Maker if one artwork layout covers everything you sell. Move to Studio the moment an option needs to change the price, or you need more than one design, mockups or your own fonts. Choose Atelier for production output at scale and integrations with your own systems.

Not sure? Contact support and tell us what you sell.