Skip to main content
Products and publishing

Attach an option set to a product and publish

Two places to attach an option set, how publishing works, and what the status labels mean.

Last updated About 2 months ago

An option set does nothing on its own. You attach it to one or more Shopify products, then publish to put it on their product pages.

From the option set

Use this when you want the same option set on several products.

  1. Go to Option sets and open the option set.
  2. Select an option, then open the Config product tab next to Edit option.
  3. Click Assign products, tick the products and click Confirm.
  4. Click Publish. Customei pushes the options to every attached product and shows the result product by product.

If you click Publish before any product is attached, Customei opens the product picker first. If the Customei app embed is off in your live theme, Customei asks you to turn it on before publishing. See Turn on the Customei app embed in your theme.

From the product

Use this when you are looking at one product and want to set it up.

  1. In your Shopify admin, open the product.
  2. Click More actions > View personalization in Customei.
  3. Click Add option set, tick one or more option sets and click Add. Then click Save in the save bar.
  4. Publish the option set.

A product can carry more than one option set. Drag them into the order you want them to appear on the product page.

Reading the status

LabelWhat it meansWhat to do
PublishedLive. Shoppers see the current version.Nothing.
Needs publishingLive, but you have changed something since. Shoppers still see the older version.Publish again.
Not live yetShown on a product that is set up but was never published.Publish the option set.
DraftShown on an option set with no products attached yet.Assign a product, then publish.

Good to know: editing a live option set is safe. Your changes are kept as a draft, and the storefront keeps the last published version until you publish again. Design templates work differently: when you save a template, products that are already Published get the new artwork straight away, so finish your edit before you save.

If a product could not be published, hover it in the results to see why, fix it and publish again.

Was this helpful?

Still need help? Ask the team