Orders and print files
Find what your customer made, download print-ready files and fix problems before you print.
- Find a customer's personalization on an orderSee the design, the answers and the print files for any personalized order.
- Download print filesWhere to get the print-ready file for each personalized item, and what decides its format.
- Make a new print file after a customer asks for a changeFix a typo or swap a choice without touching the customer's original order.
- An order has no print file or no personalizationThe usual causes, and what to do about each.
- Send personalized orders to your own systemsNotify your fulfilment software the moment a personalized order comes in.
- Show personalization on packing slips and order emailsAdd the customer's answers to your packing slips and staff notifications.
- Print file size, DPI and formatSet the canvas size, resolution, file format and color mode your print files are made with.